Cintra HR & Payroll Services
About the company
Cintra HR & Payroll Services is headquartered in Newcastle and has delivered payroll and HR solutions for over 40 years. It is part of the Payroll Software & Services Group (PSSG). Its specialist areas include Payroll Outsourcing, Payroll Software, International Payroll, Cintra Groups, HR Software, and Expenses Software. Payroll outsourcing is delivered by a large team of CIPP qualified payrollers.
The company invests £500,000 in cybersecurity each year, and its support desk answers all calls within a maximum of two hours. Cintra's first client still chooses the company after 40 years. The chief executive is Eric Dunmore; the chief operating officer is Dan Brooker; the chief strategy officer is Ed Hawley; the chief technology officer is James Rowell; and the chief financial officer is Michelle Marinos.
What customers say
Based on genuine customer reviews
Reviews
Reviews are taken from publicly available sources.
Do not use this company! I have asked to leave as they keep increasing their prices and they have tried to charge me an exit fee of £436. even tho I am not in a contract! Absolute conmen, you have been warned!
If you see a previous review from me ignore it as that was when we actually had a dedicated account manager and things were running smoothly and working. Since they’ve gotten rid of the dedicated support cintra has reverted back to the worst payroll company around. The same issues we had when we first had to move over to this sorry company where we get no response for weeks/months or having to do a simple change with a useless exaggerated excel form. Carolyn knight and Amy Dennis the worst. If you have them too seriously consider leaving. I’m now trying to find out how termination works with them so I can secure a new payroll provider. BELIEVE the 1 star reviews! Otherwise you’ll regret it like us
Cintra offers an outstanding combination of HR Outsource and Payroll Outsource services under one roof, making it a perfect solution for small businesses. Their real-time payroll software is incredibly reliable and ensures accuracy and compliance every step of the way. The seamless integration between HR support and payroll processing simplifies managing employee data, onboarding, and compliance requirements. The expertise and professionalism of the Cintra team are evident in every interaction, providing peace of mind and allowing businesses to focus on growth. If you’re looking for payroll services for small businesses that you can trust, Cintra is an excellent choice!
The team takes so much pride in delivering the highest quality of HR & Payroll SaaS and managed service solutions. The level of expertise across the organisation is exceptional, standing head and shoulders above others in UK outsourced payroll services space.
A great company providing best of breed HR software, Payroll Software and expense management; Supported by a fantastic team based in the UK with the head office being located in Newcastle
Since moving over to Cintra it has made our payroll procedures very streamlined. The support from joining an with any queries we've had have been dealt with swiftly and efficiently. They have a lot of other resources such as HR advice available. Would definitely recommend them
Deryn and the team at Cintra/Online Payroll provide an excellent level of service and support which takes all the pressure out of providing an efficient payroll service which are hard working staff deserve. Highly recommended. Andrew Donner, Finance Director, RT Swimming Pool Services Limited
Bookkeeping & payroll in Newcastle upon Tyne compared
Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 6 businesses in this category in Newcastle upon Tyne are compared.
| Rank | Provider | Rating | Reviews | Open Sat. |
|---|---|---|---|---|
| 1 | CloudBook Online Accountants Ltd | ★ 5,0 | 58 | No |
| 2 | Move On Accountants Ltd - Newcastle | ★ 5,0 | 5 | No |
| 3 | ABS Service Accountancy & Bookkeeping ltd | ★ 5,0 | 3 | No |
| 4 | Payroll For Pensions Limited | ★ 5,0 | 1 | No |
| 5 | Payroll Simple Limited | ★ 4,0 | 4 | No |
| 6 | Cintra HR & Payroll Services (this page) | ★ 4,0 | 37 | No |