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Direct Payroll Services Ltd

Direct Payroll Services Ltd

5.0(11 reviews)See reviews ↓·London

About the company

Direct Payroll Services Ltd is a bookkeeping and payroll provider based in London, serving businesses in the city and surrounding areas. The company works with organisations of all sizes, including accountancy practices and care homes, and offers in-house CIS payroll services.

It states that it is trusted by over 250 companies across the country. Payroll processes are automated using cloud-based software. Its services comprise managed payroll, payroll for accountants, payroll outsourcing, payroll bureau, CIS payroll, care home and domiciliary care payroll, small business payroll, and directors' payroll.

What customers say

Based on genuine customer reviews

Direct Payroll Services Ltd has earned the trust of small to medium enterprises that have handed over their payroll function. Emanuele is mentioned by name in a number of accounts, with clients describing him as friendly and willing to offer explanations, while the wider team draws praise for its professional approach. Reviewers repeatedly note how quickly each monthly payroll is completed, with reports arriving on time and presented clearly. Accuracy is a further theme, as payroll is said to run without difficulty even when headcount shifts because of temporary, part-time and salaried staff.

For those who transferred their payroll after a previous accountant retired, the handover is described as accomplished within days and with no interruption to operations. A recurring observation concerns the personal element: queries receive prompt replies and guidance is provided without hesitation. Setting up and then managing auto-enrolment pension schemes is another service that clients appreciate, and one mentions charity payroll being handled in full. Reasonable charges are highlighted by more than one client, and long-standing customers explain that they have remained because the work stays dependable and responsive.

Accounting firm

Reviews

Reviews are taken from publicly available sources.

JP
J Prescott21 August 2026

I've been using Direct Payroll for a couple of years. I'm a chartered accountant and a volunteer/trustee of a small charity and I also work as a tax consultant in the City of London. While I used to do the payroll myself it was taking alot of time each month so we decided to out source it to Direct Payroll and I've never regretted decision. They take care of everything, produce clear reports each month and are very responsive to emails etc.

SB
Sean Bibby10 August 2026

The service is quick, accurate and very competitive. They are approachable and helpful too.

JB
Jan Birck10 August 2026

We have been clients of Direct Payroll Services for a number of years now and have been very happy with their quick and efficient service. Would highly recommend.

GS
Glen Smith10 August 2026

Since bringing our payroll in house, Direct Payroll Services have been great from day 1. Emanuele has provided excellent customer service and professionalism while arranging our payroll. Would highly recommend.

HH
Helen H10 August 2026

We’ve been very happy with the payroll service. They are always prompt, helpful and responsive whenever we have had a query. Everything is handled efficiently and professionally, which gives us peace of mind that our payroll is in safe hands. Would happily recommend their services.

MB
Mark Blakemore10 August 2026

I've been working with the team at Direct Payroll for 5 years. Always prompt, excellent and good value service. Really helps do the heavy lifting an otherwise time consuming part of running a business . Mark Blakemore, Big Pond Education

AM
Alex Mellish15 December 2021

I have been using Emanuelle at Direct Payroll Services for a few years now. My old accountant was retiring and I was a bit reluctant at first to use "a payroll company" rather than a payroll department within a firm of accountants. Well, absolutely no regrets - I have been so pleased with the quality service I receive. He is quick at responding, always happy to give advice and explanations, he turns around our payroll quickly - I would have no hesitation in recommending Direct Payroll Services .

Bookkeeping & payroll in London compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 12 businesses in this category in London are compared.

RankProviderRatingReviewsOpen Sat.
1Direct Payroll Services Ltd (this page)★ 5,011No
2Thames Payroll Services★ 5,09Yes
3Regents Payroll Services Ltd★ 5,01No
4BookCheck London★ 5,021No
5Better Bookkeeping Solutions Ltd★ 5,042No
Contact
+442030867670www.directpayrollservices.co.ukDalton House, 60 Windsor Ave, London SW19 2RR
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed