TaxAssist Accountants holds a 5 rating from 94 Google reviews. Reviewers consistently name Alan, alongside Becca and Jamie, as friendly, patient and quick to respond, with several small business owners describing years-long relationships and clear, jargon-free explanations of tax and VAT matters. Clients mention app-based tools for day-to-day management and appreciate advice tailored to their stage of business growth, with support extending to both personal and business accounts. The reviews are uniformly positive with no recurring concerns noted.
Reviews
5.0 / 5 · 94 totalThe team are great. Both Alan and Becca have been incredible with me, helping me make sensible decisions and guiding me each step of the way. Highly recommend!
Alan was extremely friendly and helpful about my inquires despite them being quite complicated. Communication was always timely and clear. Definitely would recommend the firm.
I have been with Alan and the team at TaxAssist (Goldenacre) since the launch of my small business nearly three years ago and, in short, would highly recommend to any new or indeed seasoned small business owner. Whilst I have originally chosen the TaxAssist and indeed Alan’s business based on proximity as well as great reviews I then stayed for the following: * Professional advice that is genuinely tailored to where your business is growth-wise * …as well as your own understanding of a variety of tax matters - I mean having support of a team that take their time to patiently explain accounting and / or tax matters in very layman terms (and does the job incredibly well) * Exceedingly fast response times with emails / enquiries typically replied to within hours * Highly personable approach with my having the ability to link online or pop in to the office in person whenever required Without sounding too cliche - all in all, I have found Alan’s team at TaxAssist Goldenacre to consistently provide quality of service that gives me day-to-day comfort to focus on running the business whilst remaining confident that my tax and accounting matters remain well looked-after. 5/5 would highly recommend
Alan, Jamie & Team have been wonderful in the 7 years I've been in business. Always welcoming you with a smile, and (at my request) explaining everything like I'm 5 years old with patience and kindness. Navigating taxes, VAT etc has been so much less intimidating with TaxAssist - thank you!
Alan and the team are great, really professional service and wouldn't hesitate to recommend to any local small business, I have referred a few of my friends who are equally as happy. They make sense of everything, provide great tools for me to manage the business on a day to day business from the click of an app on my phone.
I've been using Tax Assist for many years both on my business and personal accounts. From day one, Alan and his team have provided me the most personal and professional service I've ever experienced. Their advice is outstanding and nothing is a problem. I have the absolute assurance of knowing that once they are on the job, everything is covered. Thank you Alan & Team, I can't rate you highly enough.
I moved my business to Alan and the team in the middle of 2023. Alan and my designated contact, Jamie, are friendly, patient and efficient. They offer help when required and are always happy to explain things. I'm delighted with their professional service.