Lily's Payroll

Lily's Payroll is a payroll and tax services provider based in Reading, specialising in services for domestic staff and agencies. It is an HMRC recognised provider with experience managing nanny and domestic staff payroll, including RTI submissions and HMRC compliance.

Services include PAYE processing, RTI submissions, HMRC registration, P60s and P45s, and auto-enrolment compliance. It also offers employer's liability insurance and nanny insurance, alongside HR support and employee starter checklists. The company provides a 30-day money-back guarantee and serves families across the UK.

Lily's Payroll in Reading is consistently praised for managing intricate payroll requirements without fuss, with customers often noting that the team handles complex arrangements smoothly. Reviewers frequently point to the responsiveness of staff, saying that enquiries are answered promptly and that assistance is available at each stage. Named team members including Pooja, Shirley, Veena, Aadnan and Claire appear often in feedback, described as professional, kind and attentive; one client remarks that Pooja ensures they know exactly when each payment is made.

The firm is also commended for handling the tax and financial duties involved when families take on nannies, with first-time parents saying they felt supported throughout the whole process. Clients describe the service as reducing stress and being efficiently arranged, drawing attention to thoroughness and consistency in regular payments. Sound guidance and a welcoming approach recur across the feedback, as does the speed at which documents are prepared and questions answered. Long-standing customers note that dependability has been maintained over several years, and the team's readiness to clarify matters in plain terms is valued. Complex payrolls and support for households employing childcare workers are the areas that feature most in comments.