Thames Payroll Services

Thames Payroll Services was founded in 2010 in the Borough of Southwark, London. John Smith is the Founder & Managing Director. In 2013, the company expanded to offer pension administration and CIS payroll for the construction industry. A secure Employee Self-Service Portal was launched in 2018. In 2024, it was recognised as a trusted HMRC-registered payroll provider.

The company serves clients across the UK. It provides payroll processing, PAYE & HMRC submissions, pension administration and contractor payroll. Clients include small and medium businesses, hospitality & retail, healthcare providers, construction & contractors, and professional services. Each client is assigned a dedicated account manager. The company uses advanced payroll software.

Thames Payroll Services handles payroll and wider business accounting work, and the feedback gathered from clients is consistently positive. A number of customers describe the team as professional and responsive, with queries answered promptly and guidance offered on tax, budgeting and financial planning. Reviews time and again mention the speed with which tasks are completed, describing swift action taken and work finished promptly, alongside sensible pricing for the service provided. The staff are described as friendly and supportive, and the willingness to explain matters clearly so that clients understand their own figures is a point that comes up often.

Those using the firm for payroll specifically note how easy and straightforward the process is to deal with, while longer-standing clients comment on the reliability of the ongoing support for their business affairs. Attention to detail is highlighted, as is the sense that help is available whenever questions arise, whether about routine compliance or broader financial decisions. Clients value a knowledgeable and efficient practice that explains its work and keeps in close contact with the businesses it serves, handling payroll and accounting matters without friction and responding quickly when something needs attention.