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ValueAdd Business Solutions Ltd

ValueAdd Business Solutions Ltd

5.0(15 reviews)See reviews ↓·Glasgow

What customers say

Based on genuine customer reviews

Bookkeeping and accountancy software support forms the core of what this Glasgow-based practice delivers, according to the feedback left by clients. Customers in several reviews describe Michelle and her colleagues, including Emma and Christine, as highly professional, courteous and responsive, with quick replies cited repeatedly as a hallmark of the service. A recurring theme is the practical help given to small and two-person businesses: reviewers mention accounts being tidied up and streamlined, procedures and processes improved, and regular weekly assistance with bookkeeping queries so owners can focus on their own expertise.

The team's knowledge of Xero comes up often, with customers describing swift resolution of software problems, including one instance where an issue was addressed despite the enquirer not being an existing client. Support for those moving from PAYE employment into self-employment also features, with guidance offered on setting up. Beyond finance, reviewers highlight administrative work such as minute taking and meeting agendas, using familiar tools to assign actions and deadlines, which clients say made their operations smoother and more productive. Clients returning over many years point to trustworthiness and a lasting, personal relationship as reasons they continue to rely on the firm for both financial and business services.

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Reviews

Reviews are taken from publicly available sources.

CG
Charley Gavigan9 April 2026

What’s unique about Value Add and why after 8 years of using their financial and business services are we still raving about them? As a woman owned business they believe in creating lasting and trustworthy relationships with their clients. A rare thing. They are a fantastic addition to my two person business. Helping me weekly to iron out any business queries and bookkeeping issues so I can get on with my job and area of expertise. As someone who isn’t naturally comfortable talking spreadsheets and finances no question is ever too small to ask them. They have taught me so much. In a challenging world it’s wonderful to have the ValueAdd team firmly in our corner.

DF
Debbie Foster21 January 2026

When I entered the world of Finance, it felt completely new to me. Although I had a clear vision of what I wanted to do, I lacked the knowledge of how to get there. This is where ValueAdd Business Solutions Ltd came in. Despite my inexperience, they served as a guiding light, helping me navigate this unfamiliar territory. The environment they created was safe and welcoming, allowing me to ask questions without hesitation. Their explanations were clear and easy to understand, making complex concepts much more accessible. Thanks to their support, I found myself sleeping better at night, knowing I wasn’t alone on this journey. My learning and development have significantly improved through our engagements. If you’re searching for a partner who makes the business process seamless, I cannot recommend Michelle and her team enough. They are exactly what you need! I wish to extend my heartfelt appreciation to everyone at ValueAdd Business Solutions for helping me through what initially felt like a steep learning curve. Keep up the fantastic work!

MJ
Martin Jack16 February 2024

Delighted to have met Michelle again in a business to business capacity, earlier this week. As always, the help and advice offered in relation to our company's integration with Xero was both forthcoming and very welcome. I'd have no hesitation in recommending Michelle and all the team at ValueAdd Business Solutions Ltd., for the expertise they show in financial matters and the customer care process they have developed to a fine art over the years.

CG
Caroline Gunn4 August 2023

I've been working with Michelle for a few months and she has been invaluable in tidying up and streamlining our accounts, procedures and processes. Michelle is lovely and always quick to reply. I would highly recommend VABS. Thanks for all the help and support.

RM
Ryan McKenna20 June 2023

Great team to work with:) They helped to streamline our internal minute taking and meeting agenda processes using tools we're familiar with, which made the process much smoother. All meeting actions were assigned to people in Asana, making us more productive, with clear detail and deadlines as discussed from meetings. They also carry out various other kinds of administrative work. Highly recommended from us!

DM
Debbie McNeil19 March 2022

A very professional and friendly service. I would highly recommend Michelle Smith and team. Michelle has been so helpful with all of her fantastic advice when it came to setting myself up as self employed having always been PAYE- I had no idea where to start. Thank you !

DM
David Macfarlane15 November 2021

We've been working with Michelle and the team for months now and they've provided us with terrific support. They helped us to tidy up our accounting software, and keep an eye on things now allowing us to concentrate on growing the other areas of the business. They are always on hand when needed and super friendly and helpful in providing quick solutions and answers. Highly recommend. :)

Bookkeeping & payroll in Glasgow compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 7 businesses in this category in Glasgow are compared.

RankProviderRatingReviewsOpen Sat.
1ValueAdd Business Solutions Ltd (this page)★ 5,015No
2AGPayroll★ 5,012No
3Accounting Books LTD★ 5,04No
4DCS Payroll Agency★ 5,04No
5Qualitas Payroll Services★ 5,02No
Contact
+441414420042www.valueaddvirtual.co.uk22 Montrose St, Glasgow G1 1RE
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed