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Jaccountancy

Jaccountancy

4.9(239 reviews)See reviews ↓·Newcastle upon Tyne

What customers say

Based on genuine customer reviews

Jaccountancy is repeatedly described by clients as a dependable accounting firm, with reviewers highlighting the personal nature of the service and the speed with which queries are answered. Several customers name individual staff members, including Philippa, Martha, Alex, Mai and Jay, praising their professionalism, friendliness and willingness to explain matters clearly. Sole traders and limited company directors frequently mention self assessment returns, general accountancy support and help with business accounts, noting that processes feel straightforward and well organised.

A recurring theme is the reassurance provided when clients move from another accountant; reviewers describe old problems being resolved and stress easing once the team takes over. Punctuality and quick responses come up often, with clients commenting that calls are answered promptly and updates provided without prompting. Fair pricing and clear quotes are also referenced, alongside the practical benefit of having a named contact who understands the business. The practice is based in Newcastle upon Tyne and works with a range of small enterprises. New clients arrive through word of mouth, and experienced business owners describe the service as consistent over several years of trading.

Accounting firm
Jaccountancy — Customer photo

Reviews

Reviews are taken from publicly available sources.

SB
SCott Bramall29 April 2026

I’ve used Jaccountacy for 3 years and have now left them. Despite paying for a full years accounts they won’t prepare the final accounts unless I subscribe for another year claiming they have done them this year (the previous year’s accounts that I had already paid for) During the last year I’ve had an accountant that didn’t realise they needed receipts to see what VAT could be reclaimed and was told they would provide accountants training on ‘VAT documentation procedures’. Jay was looking into this but never bothered getting back to me. Ive had a data breech where my complaint was sent to someone outside of the company. They pay £8 for positive feedback so be warry about what you read on here. I wouldn’t recommend.

DS
debbie stringer28 January 2026

Jay and Mai have helped so much after a difficult time With the other accountants Jaccountancy have done so much for me in a short time I have been with them I can't thank them enough Well worth recommend them They go that extra mile for you every time And all ways respond very quickly if you need them 100% well worth recommend Jaccountancy Big thank you

RB
Ryan Brown13 January 2026

I've been using Jaccountancy for a couple of years now, They're absolutely fantastic. Martha is my main point of contact and is always happy to answer the phone to me when I have any questions. They make everything so simple to understand and really take the stress out of running a business. 10/10, I'd highly recommend them to any business.

LT
Leigh Turner9 October 2025

Excellent service from start to finish. Martha was professional, friendly and incredibly helpful throughout. She made everything clear and stress free. I couldn’t recommend Jaccountancy enough for their efficient, knowledgeable and personable approach. Thank you Martha and the team at Jaccountancy

LS
Leo Simpson17 April 2025

I’ve been with Jay and the team for over 3 years now, and honestly, they’ve been a crucial part of my business journey. What sets them apart is how personal the service feels they don’t just handle your accounts; they actually take the time to really understand you, your goals, and how your business works. I've referred a few friends over since I've been with them and they all have had the same experience. A brilliant company with a professional team and always going the extra mile. Highly recommend them to anyone!!

MB
Mandeep Bhabra17 March 2025

I had a fantastic experience with Jaccountancy! They were really lovely to deal with from start to finish. Ella, in particular, made the whole process so clear and easy to follow, and everything was handled promptly. I really appreciate their professionalism and efficiency. I wouldn’t hesitate to recommend them to anyone needing accounting services. Thanks to Jay, Ella, and the team!

CN
Cal Noble16 March 2025

Jaccountancy has been a lifesaver! I was left high and dry by a previous accountant, and feeling incredibly stressed. From my first contact, Jaccountancy was reassuring and incredibly helpful. They took the time to understand my situation and worked in a professional and speedy manner to resolve everything. Their expertise and efficiency are truly outstanding. I'm so grateful for their support and highly recommend them.

Accountants in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 6 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1S&W - Newcastle Queens Lane★ 5,015No
2Accounting Inc.★ 4,913No
3Vertax Accountants★ 4,949No
4Robson Laidler Accountants Limited★ 4,973No
5Acumen Accounting★ 4,9120No
6Jaccountancy (this page)★ 4,9239No
Contact
+443301222280www.jaccountancy.co.ukMaling Exchange Hoults Yard, Newcastle upon Tyne NE6 2HL
Working hours
Monday08:00–16:00
Tuesday08:00–16:00
Wednesday08:00–16:00
Thursday08:00–16:00
Friday08:00–16:00
SaturdayClosed
SundayClosed